you will be emailed your tracking link - please make sure to check junk mail.

Graviluna orders are fulfilled and then shipped to anywhere in the united states in an average 7-14 days.

within 30 days, if you end up not loving the scent you may ship candle back.
please note: the customer is responsible for paying for the return postage for any returned items.

due to the nature of our products, used candles cannot be refunded or returned. however, we will replace or refund products damaged during shipment from www.gravilunaa.com if photographic proof of damage and receipt is submitted within 48 hours of arrival.

Graviluna Refund policy

candle care and safety is very important to avoid any accidents, injuries/burns, and fires. please adhere to these rules for all candles, including ours:

• always burn your candle within sight. do not burn the candle for longer than 4 hours at a time
• keep burning candles away from flammable materials, children and pets
• do not light on or near any objects that can catch fire, and do not place on or near other heat sources
• burn candle on heat resistant surfaces only
• do not allow any dust, debris, wick trimmings, or any other materials collect in the wax by keeping your lid on when not in use and removing all wick trimmings from the vessel
• do not place your candle in a draft filled area such as a hallway, near a window or by a fireplace